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Privacy & Refund Policy

Privacy Policy – Krishi Mantra

At Krishi Mantra, we are committed to protecting your privacy and personal information. This policy outlines how we collect, use, and safeguard the data you provide while using our services.

1. Information We Collect

  • Name, contact number, delivery address, and email address

  • Order and transaction details

  • Feedback, reviews, or communication you send via WhatsApp, email, or our website

2. How We Use Your Information

  • To process and deliver your orders accurately

  • To communicate order updates and respond to customer support queries

  • To improve service quality and customer experience

  • To comply with applicable laws and regulations

3. Data Protection

We do not sell, trade, or share your personal information with third parties, except as necessary for order delivery or as required by law.

4. Customer Support

For any service-related queries, please contact us via:

We strive to respond within 3 to 5 working days.

💸 Refund Policy – Krishi Mantra

At Krishi Mantra, customer satisfaction is our priority. If you have any issue with your product delivery or quality, please follow the steps below:

1. Reporting an Issue

Customers must report the issue on the same day of delivery or incident by:

  • Sending a WhatsApp message to +91 9099098585

  • Including photos/videos of the product

  • Providing a brief description of the complaint

  • Emailing the same details to: gckrishimantra1@gmail.com

2. Resolution Process

Our team will review your complaint and respond within 3 to 5 working days.

3. Refund Approval

If satisfactory proof and necessary details are provided, we may approve the refund. If the complaint is found to be invalid or insufficient, the request may be declined.

4. Refund Timeline

Approved refunds will be processed within 10 working days from the date of approval.

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